Audiologist/Sales Manager

Full Time (37.5hrs/week)

Salary £40K – £45K, PLUS EXCELLENT BENEFITS

The Company

Otodynamics Ltd, based in Hatfield Hertfordshire designs and manufactures electronic medical hearing testing instruments for sale to hospitals/private clinics and government facilities around the world. Our products are highly respected for their reliability and for the high standard of scientific/technical support we have provided for over 30 years.

The Role

This is an excellent opportunity for a technical minded candidate who has a strong diagnostic background and professional experience in Audiology to continue/start their career in a thriving commercial sector. The appointee will join our Sales and Marketing team as our Audiologist/Sales Manager. You will represent the Company and its products to hospitals, clinics and our partner companies across the UK and Ireland and potentially internationally.

The Audiologist/Sales Manager could be asked to work from Otodynamics’ Hatfield headquarters or from home as required by the needs of the Company. Contact with customers will be on location, sometimes on trips extending for more than one night possible include weekends, and potentially outside the UK.  Field visits could be in response to sales enquiries, to give product demonstrations, for product installation, for teaching, after sales support, for problem solving or to supervise equipment trials.  Interaction levels will be wide ranging, from basic application training to clinical research level discussions. The Audiologist/Sales Manager will largely self-manage their field trip programme in line with company strategic goals and target, taking into account any input from the Business team.

Our Requirements

To be considered for the Audiologist/Sales Manager position you must have at least 3 years highly relevant experience including clinical experience handling diagnostic hearing and/or vestibular equipment. You must be able to demonstrate your technical and scientific understanding of the underlying principles of equipment you have used. You must have a passion for technology and medical devices and show commitment to mastering all aspects of our products. You must have the ability and skill to present, teach and transfer advance technical knowledge to all levels accurately and concisely in both one-to-one and in group situations, including but not limited to Audiologists, service managers and other sales managers.  You will be a team player within the Company, and also able to self-learn and self-manage efficiently and effectively. You will be an attentive listener with excellent communication skills, both written and verbal.

Your Responsibilities will be

  • Increase sales revenue in the allocated territory/ies, by proactively identifying and following up sales opportunities and providing support to customers in their purchasing decisions.
  • Provide appropriate training and post-sales support for our equipment to customers in your territory.
  • Work with the Business Manager as they develop and implement sales strategies designed to increase equipment sales and also to build brand awareness and customer satisfaction.
  • Proactively grow and maintain your technical product knowledge by completing in-house product training, by hands on use of our products, by self-study, by reviewing professional publications, participating in professional societies, and by keeping aware of competitive products and their features etc.
  • Developing, maintaining, and implementing quarterly and yearly plans to achieve the goals for the territory, reporting plans to senior management.
  • Flexible in undertaking travel throughout the territory with overnight stays when required.
  • Maintain accurate records of all your activities, customer contacts, and equipment deployment and status.
  • Promptly report the outcome of all events attended.
  • Provide a weekly forward plan, and summary of the activities undertaken.
  • Be attentive to all customer requests, comments, opinions complaints etc about our products.
  • Validate issues and summarise them to be useful inputs for strategic planning and product improvement purposes.
  • Monitor and manage your expenses and resources to ensure short and long-term goals are achieved economically.
  • Contribute to the team effort by accomplishing related tasks as needed.
  • Demonstrate initiative and the ability to lead additional projects as needed.

You will need to be

  • Passionate about learning the science behind diagnostic testing and the technology behind our clinical products.
  • Good at problem solving; dealing with technical issues and computers, both, software and hardware.
  • Excellent with interpersonal skills.
  • Great verbally & in written communication skills, with a professional persona.
  • Dependable, punctual, and have reliable work ethics.
  • Able to work under pressure to meet deadlines.
  • Able to take full advantage of Microsoft Office, PowerPoint, Word and Excel.

Essential Qualifications

  • A relevant science degree or equivalent
  • A qualification in clinical Audiology with practical experience, or a very closely allied medical field
  • Clean driving licence
  • Permanent right to work in the UK.

Highly Desirable Experience

  • Experience in business / sales, in the medical/Healthcare field, preferably selling technical products, rather than services.
  • Professional experience in Diagnostic Audiology

To apply email your CV and cover letter to HR@otodynamics.com