The Role and the Person

This is an exciting opportunity for a dynamic individual interested in improving the lives of people with hearing loss by supporting professionals in this field across a defined geographical area.  The Business Development Manager Clinical Specialist will be responsible for management of an established customer base, alongside creating new development opportunities.  This will be a varied role where you will interact with different professionals across the NHS network, namely in ENT/Otology, Audiology & Procurement. We are looking for a self-starter who possesses great communication skills, has a positive attitude and can work both independently and be a great team player and has a naturally curious and inquisitive nature.

Company overview:

MED−EL is proud to change the lives of people with hearing loss, as the global innovation leader in hearing loss solutions. Over 40 years of research, development, and dedication at MED-EL has created pioneering hearing implants and solutions for children and adults in over 130 countries worldwide, to more than 200,000 individuals in more than 4370 clinics. With more than 2300 employees across our worldwide team, our global Headquarters are in Innsbruck, Austria where all of our hearing implants are manufactured.

MED-EL are dedicated to working in partnership with Hearing Implant centres throughout the UK and Ireland, to achieve the best possible hearing outcomes for patients.

Our Employee Surveys prove we are a ’Great Place to Work’ with excellent engagement, support, commitment, motivation, sense of purpose and passion. With our focuses including inclusivity, respect and a culture of continuous quality and personal improvement, our engagement results are increasing year on year and we are are proud to employ dedicated and passionate people.

Role overview:

  • Full time – core hours Monday to Friday with some evening and weekend working to be expected
  • Field-based with defined territory alongside some National & International travel
  • Applicants are invited to apply from persons based in Scotland, North East England, Yorkshire or East Midlands areas
  • Based within the Business Development team, reporting to the Head of Business Development (North)

Person Specification/Skills:


  • Health professional background (Cochlear Implant or general Audiology considered)
  • Account Management/Business Development experience
  • Driven, dynamic with a pro-active approach
  • Understanding of NHS infrastructure/pathways
  • Appropriate professional registration under HCPC, AHCS or RCCP; or eligibility for registration or equivalent UK registrations status
  • Ability to manage multiple priorities and adapt to changing priorities
  • IT Literacy

Person Specification/Skills:


  • Theatre /surgical experience
  • Technical aptitude (ability to translate complex surgical, clinical & technical information in a variety of formats)

Key Accountabilities:

  • Work collaboratively with colleagues to ensure the growth and delivery of sales across the whole MED-EL hearing product portfolio
  • Proactive account management and strategic planning, facilitating cross team collaboration and documenting formal plans
  • Provide clinical and surgical support, education and training for MED-EL customers in a variety of formats and locations
  • Develop and nurture relationships with multi-disciplinary clinician teams, both internally and externally
  • Undertake continuous learning, ensuring knowledge of latest products, research and publications which can be utilised to form sound arguments

Other details:

Excellent benefits package including:

  • Competitive Salary
  • EV car allowance
  • Bonus potential
  • 28 days holiday plus bank holidays
  • 6% Company Pension Contribution
  • Life Assurance
  • Health Cash Policy
  • Subsidised Gym membership

If you are interested in this role please email your CV and a covering letter to Lynne Bell; Central Services Manager,  Informal enquiries are welcome to Jennifer Hennel, Head of Business Development North;