22 Nov -22 Nov
12:30 -13:30

On 22nd November at 12.30pm, we will provide a webinar on the new BAA Quality Improvement Toolkit.

Showcased at the BAA Conference, the team is now ready to make the Toolkit available to all members.

Service Quality Board Lead, Jason Smalley, will guide us through the document and how it can be used in your services, wherever you are on the Quality Improvement / Assurance journey.