15 Mar -15 Mar
  • 2 hours (at a time to suit you)
  • Work at your own pace
  • Accredited for CPD by the BAA


This short online course for audiologists will help you better understand and communicate with D/deaf and hard of hearing (HoH) patients.

You’ll learn about patients’ real life experiences and audiologists’ perspectives through watching videos.

You’ll also learn about practical things you can to in your workplace to improve service provision for D/deaf and HoH patients.

The course is entirely self-directed and online so you can study at your own pace.

This course has been developed by the University College London (UCL) Deafness Cognition and Language (DCAL) Research Centre. DCAL brings together leading Deaf and hearing academics and researchers in the fields of sign linguistics, psychology, and neuroscience.

Course content and structure

The course takes approximately 2 hours to complete.

It covers the following topics:

  • What is deaf awareness and why it is important in a health care setting?
  • Legislation: what you need to know and your obligations to make reasonable adjustments
  • Understanding different perspectives of deafness
  • Communication strategies for communicating well with deaf and HoH patients
  • Improving your service to D/deaf and HoH patients

Each topic has several lessons. Each of these is interspersed with reflection points to encourage reflective thinking and short quizzes to test your understanding.

The course also includes a toolkit to help you improve service provision to D/deaf and HoH patients.

The course also includes a useful toolkit for Audiologists, to aid and inform good service provision to D/deaf and Hoh patients.

Assessment and certificates

You’ll receive a UCL Certificate of Participation once you have successfully completed all the quizzes. This course is accredited for CPD by the British Academy of Audiology

Who this course is for

This course is aimed at audiologists in any clinical setting.

Learning outcomes

By the end of this course you’ll be able to:

  • employ appropriate behaviours and language when interacting with D/deaf and hard of hearing patients
  • distinguish between communication preferences and adapt your communication to the patient’s needs
  • recognise legal requirements (Equality Act, 2010 and Accessible Information Standard, (2016)) to provide reasonable adjustments related to disability
  • identify commonly used assistive technologies and apply them to the needs of the patient

Costs and concessions

Normally £39, Special rate for BAA members: £29

To access this special rate please enter voucher code DAAUD10 at checkout

Further discounts are available for a single order for multi-user access of 51 people or more. Contact dcal.da_course@ucl.ac.uk for more information.

Enrol now!