Quality Improvement: Incident Reporting and 'Black box thinking'

Join us for the second webinar in our Quality Improvement series. In this presentation, we look at ‘Incidents‘ – what is an incident? Why are they important? What’s the point of reporting them? How do you build a culture of reporting? How do you learn from them? It’s time for some black box thinking in Audiology.

The webinar will feature a 30 minute presentation from Catherine Magee, Clinical Project Lead – NHS Newborn Hearing Screening Programme, Public Health Commissioning and Operations, Directorate of the Chief Operating Officer, NHS England and NHS Improvement. There will be time for Q&A and discussion at the end.