In light of the current situation within trusts, the latest advice from Public Health England (PHE) is that Normal NHSP protocols and referral pathways, should be followed where possible maintaining business as usual.

Where there is significant disruption to audiology services, referrals from newborn hearing screening should be classed as ‘clinically urgent’ and should be managed using the Newborn hearing screening programme: Technical guidance for maintaining business continuity in screening and the management of audiology referrals during the COVID-19 pandemic – December 2020 available in the national IT system resources tile and here.