By Clint McLean

Team Ida recently touched down in Nottingham to lead a train-the-trainer workshop called PCC Champions for the British Academy of Audiology (BAA). The workshop brought together regional BAA chapter representatives and board members from across the UK as ambassadors — or champions — of PCC. Our own champions, Ena Nielsen, Cherilee Rutherford, and Natalie Comas, were tasked with training the professionals in how to use a person-centered approach more effectively in their daily practice and provide them with inspiration for how to train others in doing the same.

Ena explains, “The goal was to help the participants become able and confident in facilitating training of person-centered care. We wanted to show them the difference PCC can make and inspire them to share their new knowledge with other BAA members who could then bring the skills to their practices.”

For two days, the Champions were trained in Ida methods and active learning principles like collaboration, role play, ethnography, and creating reflective discussions. The first day was about listening, learning and discussing. The second day the participants practiced what they learned on a group of colleagues.

Many participants commented on the use of ethnographic videos as a powerful teaching tool. Others highlighted the importance of self-evaluation and reflection after appointments. Ida tools were also well-received. The participants appreciated how easy they were to use and their ability to make abstract ideas more tangible. Based on all the nice things the Champions said about the workshop, it seems like it was a great success. But don’t take our word for it, read for yourself:

“I’m leaving the Ida PCC course fully inspired. Firstly, I am excited to incorporate all of the tools into my practice – both for the benefit of my clinical work and also to authentically inspire my colleagues and trainees. I felt the space was encouraging, safe, and friendly which made the experience a pleasure. Thank you.” Parisa Overton, Advanced Audiologist, Nottingham

“I have thoroughly enjoyed taking part in the last two days. I was hoping to refresh my PCC knowledge and gain ideas for motivating my students to utilize PCC. Over the two days I have realized that not only will I have more confidence in student motivation, I am keen to take back these principles and tools to my colleagues as well. The best training I have completed recently. Thank you.” Sarah Forbes, Leighton Hospital

“Great course. Thank you! I aim to not only train my own staff in my department on the Ida principles, but also to introduce some of the tools in our clinical appointments. Sign-posting patients to the Ida website will also be a beneficial step forward before their appointments with us.” Joanne Close, Audiology Services Manager County Durham and Darlington NHS Foundation Trust

“Wow! Such great engagement, energy and enthusiasm in the room. Hearing the Champions present for the first time and add in their own experiences to enhance their presentations was brilliant.” Sue Falkingham, BAA President

What happens next?

The important work starts now for our BAA Ida PCC Champions as they look to facilitate their own person-centred care training sessions for UK audiologists. Starting with small training sessions in their departments, our PCC trained Regional Group representatives will then take the training to regional meetings in their areas. Look out for dates in your region over the coming months.

And if you can’t make your local training session, then look out for the Ida session at #BAAConf 2019.